Downtown Kingston BIA
The Downtown Kingston Business Improvement Area (BIA) is a vibrant, active organization with over 700 members from mom-and-pop-shops to large hotels and high-end chains, all situated in Kingston’s beautiful core commercial area. A customized job board was the next priority for the leadership of the BIA to enhance their website; facilitating connections between these diverse businesses and job seekers, in time for tourism season.
Initial Timeline
4 Weeks
Engagement
Fixed Fee
Services
Tech Consultancy
Website Development
UI/UX
Technology
WordPress
The Challenge.
The BIA had a modern, branded website. However, they wanted to include a job board that was interactive, up-to-date, and accessible by members—a functionality that their current website did not offer and all the options they found were exorbitantly priced.
Troon was tasked with finding a custom web solution that:
- Seamlessly integrated with their existing website
- Maintained precise visual continuity
- Preserved excellent UX
- Better served their budget in the long run
It needed to be done right, it needed significant customization, and it needed to be done fast. Kingston’s tourism season starts in the spring and hiring happens before the large student population moves on for summer. That left only 4 weeks to make this integration a reality, on time and on budget.
Our Strategy.
After conducting in-depth discovery, Troon found a platform that required a low monthly fee, was customizable, and met the functionality specifications of the client. The savings to the BIA was 65% in the first year alone! Troon’s expert team used PHP based WordPress CMS to develop and customize the site, matching the two together perfectly so that users wouldn’t even recognize the shift between platforms.
Final Design.

Working with Troon has been an absolute pleasure. From the outset, they demonstrated a deep understanding of our needs and provided efficient, time-sensitive, affordable solutions. Their ability to customize websites and code is impressive, but what truly sets them apart is their transparent and collaborative approach. They were realistic, adaptable, and always willing to go the extra mile to ensure our satisfaction. The result? A flawlessly crafted website that seamlessly aligns with our brand and offers a meaningful service to our 700 members. I highly recommend Troon to anyone seeking down-to-earth, accessible, results-oriented expertise in web development.
Marijo Cueurrier
Executive Director, Downtown Kingston BIA
Conclusion
The Downtown Kingston BIA now has a highly-customized, fully integrated job board where their 700 members can effectively connect with the student and job–searching population. With the project done on time and on budget, the Downtown Kingston BIA offers another meaningful service to their many members, serving all who live and visit Kingston, Ontario.

